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Protect your Brand Name on Twitter

Posted on January 01, 2014

People who don't use it are likely sick of hearing about it. People who use it, cannot get enough of it. Regardless of your position, Twitter is a force that all businesses should take seriously. Whether or not you are an active Twitter user, you cannot deny that Twitter is in the media daily, and it is where businesses and individuals are now spending valuable time.

With this increased market interest, it is vital that we think about how we can use Twitter to our advantage, and how we can protect and manage our online reputations. Cyber squatting has been around for years, and, since people realised there was money to be made here, it has become a serious threat to the reputations of businesses and individuals. The newest threat to brands online: Twitter Squatters Twitter, the latest social networking to take the online world by storm, provides users with a unique Twitter URL that people use to access a profile page and to check out what mundane or exciting things are happening.

My Twitter profile, for example, is

Impersonating others on Twitter: Not funny for business[/caption] Recently, we have had an increase in the number of fraudulent  profiles that have grabbed headlines − @fakestephenconroy, @basementdad, @Hasselhoff, @netregistryfail, to name a few. These sites have taken the liberty of creating profiles without the permission of those they claim to represent. Don't get me wrong – these profiles are all hilarious, and most are more entertaining than the real ones. I follow them all, and will even continue to follow fake profiles. But this raises a bigger question: Should brands be staying ahead of the game and preventing bad PR by securing Twitter URLS? Could doing this potentially backfire if these IDs fall into wrong hands? Establishing Twitter profiles, such as @CompanyNameSucks, @CompanyNameFail, and @IHateCompanyName, is something which is quick, easy, and free to set up. This may really not be such a bad idea and could possibly prevent headaches down the road. Who knows; with some creative PR, you may even be able to utilise some of those profiles yourself.

About the Author

James Richardson

Sales Director

James Richardson started his online career by running online Sports Fan sites (luckily none are still online today), with the pinnacle of the site being a write up in the Sunday Herald Sun 'Wired' column.

His professional career began at a ASX listed company, Melbourne IT, where he held various senior roles across the Sales and Marketing teams, before deciding to venture out on his own.

Running several successful online websites and businesses himself, he is well placed at understanding your business needs.

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