Facebook launches private messages for brand pages

James Richardson

Sales & Marketing Director | Co-Founder

Posted: 25 Mar 2020

Facebook has begin rolling out a new feature which allows brands to directly communicate with users through their 'Private Messaging' system, which was previously only a feature of 'individual' accounts. The new feature allows brands to send and receive private messages from their fans on the social network. 

Facebook-Message

It remains to be seen how tight a reign that Facebook will place on the new system. We cant help but think of Twitter Direct Messaging, and how that system has been overrun by spam messages from individuals and companies alike.

What do you think about the new features? Will it help you run your page and Facebook campaigns more effectively?


James Richardson

Sales & Marketing Director | Co-Founder

Working in the SEO industry for many years alongside some of Australia’s biggest brands, James started his online career running online Sports Fan sites, as well as cutting his teeth on several successful eCommerce brands and content sites.

Previously holding various senior roles across the Sales and Marketing teams for ASX listed companies, he went on to found Optimising with Daniel and is proud he has helped mould it into one of Melbourne’s leading SEO agencies.

When he’s not in the office he’s at home having pretend tea parties, or building a cubby house in the lounge room with his three young girls.

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