Comments for Optimising.com.au

Comment on The Benefits of a Google Sitemap by Will Adden

Will Adden — Fri, 13 Aug 2010 12:10:51 +0000

Google has for a long time depended on external links from pages they already know about in order to find new websites. The Google sitemap generator allows users to save their settings after creating a sitemap. The Google sitemap is a file that is on your site’s server that shows all of the pages on your website and their attributes. This will allow Google to read the file and know about all of the pages on your website.

Comment on Create a Winning Campaign Landing Page by Fullen

Fullen — Fri, 18 Jun 2010 05:27:58 +0000

You mad some good points there. I did a search on the topic and found most people will agree with your blog.

Comment on SEO for the Holidays: SEO you can do for the year ahead by Carry Klemm

Carry Klemm — Tue, 15 Jun 2010 12:13:50 +0000

Hello, I found your blog in a new directory of blogs. I don’t know how your blog came up, must have been a type, Your blog looks good. Have a nice day.

Comment on McDonald’s Free Wifi by Damian Kettenring

Damian Kettenring — Wed, 02 Jun 2010 01:32:03 +0000

Hi,Excellent blog dude! i am Tired of using RSS feeds and do you use twitter?so i can follow you there:D.
PS:Have you considered putting video to this blog posts to keep the people more enjoyed?I think it works.Sincerely, Damian Kettenring

Comment on Auto Responders | Answer Common Questions Quickly by Amos Solymani

Amos Solymani — Wed, 21 Apr 2010 12:35:37 +0000

Very interesting blog post thank you for sharing I have added your site to my favorites and will check back.

Comment on What Online Business can learn from Great Barista’s by James

James — Thu, 11 Mar 2010 03:03:07 +0000

Chakko-you have understood this perfectly-its the small personal touches that count alot when making repeat buying decisions, no matter what the product is.

One online store which does quite well I think is Amazon with its suggested reading/viewing that is generated by other items you have previously viewed or bought-I think its this technology which is in a way akin to a barista-but something which is difficult to replicate online-this is the KEY! Whoever cracks it perfectly has a million dollar business

James

Comment on What Online Business can learn from Great Barista’s by chakko

chakko — Wed, 10 Mar 2010 09:20:40 +0000

I couldn’t agree more, James.

I have two coffee spots. One old and one new. I do actually think they make the best coffee I’ve had in Melbourne.

At the new one the staff have started recognising me and perhaps soon they will know my name and what I drink. All of them greet me and every other customer with a smile. They are very attentive and patient. They are extremely busy whenever I decide to visit.

At the old spot they all know my name, I know theirs, they chat to me every time as they make someone else’s coffee. We pick up where we left off, even though I can only visit once a fortnight. Sometimes they have to remind me what it is I have. Right now there’s no Bonsoy, so they know I’ve switched back to regular cow milk until, hopefully, Bonsoy comes back.

These daily customer service experiences are among the best I’ve ever encountered across any industry and at any level of business. Yes, I think they make the best coffee in Melbourne, but I wouldn’t go back if they were rude or didn’t appear to appreciate my custom.

How can great coffee people be so friendly when they start at 6am, work their arses off serving hundreds of people, many of whom they know by name and preference, in what is generally a thankless job with far less job security than I am used to?

With the general exception of knowing my name, why don’t I receive this level of service when I am making transactions that involve significantly more time, money and emotion?

EOM

Comment on Dude, Where’s my Traffic? by James

James — Thu, 04 Mar 2010 04:03:29 +0000

Using exact match mate-broad match is way to inaccurate

The time period was for January Traffic (Google Keyword Selector time period vs my own Google Analytic s Data for January)

James

Comment on Dude, Where’s my Traffic? by joe

joe — Thu, 04 Mar 2010 03:57:52 +0000

Are you using exact match numbers for your keyword traffic estimates? Broad match would skew them a lot higher. Also, you don’t specify the time period. I assume you’re using a month’s worth of data?

Comment on Dude, Where’s my Traffic? by James

James — Thu, 04 Mar 2010 03:36:11 +0000

I have noticed this as well-personalized search is without doubt having an impact-and will more going forward. Thanks for you input mate-I will go through and check the data from Google Webmaster Tools-I hadn’t thought of that angle.

James